Wednesday, August 5, 2009

A Bumpy Start - Radisson LAX

We decided to stay at the Radisson-LAX on Wednesday night, since our (free award ticket) flight left at 6am on Thursday. The stay was OK at best.

The hotel is in the middle of remodeling... I think. Only two of the four elevators worked, so we actually had to stand in line to get on one of them. The decor in the room was mismatched. I'm not sure what they were going for, but some of it was contemporary (white linens, geometric designs on the drapes). And some of it was...polynesian?

The parking was $13 a day, and was about a block away. Not "across the street" as I was told on the phone when I called to confirm the reservation.

The business center was closed! No computers. One of the reasons I stay at the Radisson is for the business center.

It certainly isn't for the Sleep Number beds, which I could completely do without. Who wants to sleep on a glorified air mattress? Not I. And there was no refrigerator in the room, making it the first Radisson I've ever been in that did not have that amenity. And my husband noted the lack of a Gideon Bible! :)

They didn't even bother to put a trash liner in the trash cans. The bag was hanging over the side, as if to say, "You do it."

And no free drink coupons, bummer. The poor bartender, Cesar, could have used a hand. It was only Wednesday evening, but he was dealing with a full bar rail, a full lounge, and all of the room service calls. Add to that the customer frustrations with the service, and I'm very impressed Cesar kept his cool. He was always polite and respectful. And he made a nice French Martini!

I did get a ton of points for this stay though. Check out the breakdown below.

Radisson LAX
6225 W Century Blvd
Los Angeles, CA
(310) 670-9000

Room Rate: $99/night (Military/Government Rate)
Radisson Goldpoints Plus Points: 4480
Online Booking Bonus: 500
Express Yourself Point Bonus: 1000
1000 Points Per Night at 1000 Hotels Bonus: 1000
Stay Earning 20 Points Per US Dollar: 1980

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