I wonder how many people wait for "something" in the Premier Check-In line?

Leaving Bismarck, we stood in the line marked "Premier/First Class" to check-in for our flight. The regular line only had about 5 people in it, but I like to use my Premier perks whenever I can.

Except it meant nothing to the ladies at the check-in counter. They processed everyone else first. Even people that got in the Economy line AFTER us. My husband noticed this, and jumped into the Economy line to see if he would be helped faster. Sure enough, she even took him first.

After she finished processing everyone else and we were invited to step forward, we asked if there was any difference between the regular line and Premier line. She said (wait for it), "I didn't know if you guys were waiting for something else." Apparently, a lot of people like to stand in the Premier line at the United Check-In counter at 5am in Bismarck, while they wait for "something else." And then she informed us that she was "new." Holy smokes. I think she might be under-qualified for the job.